Privacy Policy

 

Privacy Policy for https://know-how.consulting/


Protecting your private information is our priority. This Statement of Privacy applies to https://know-how.consulting/ and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Know How include https://know-how.consulting/. The Know How website is a consulting platform connecting users and experts for advice and consultations. By using the Know How website, you consent to the data practices described in this statement.


Collection of Your Personal Information


In order to better provide you with products and services offered on our site, Know How may collect personally identifiable information, such as your:


First and Last Name

Mailing Address

Email Address

Phone Number

Credentials, degrees, and certificates


If you purchase Know How’s products and services, we collect billing and credit card information. This information is used to complete your purchase transaction.


Please note that if you directly disclose personally identifiable information or personally sensitive data through Know How’s public message boards, this information may be collected and used by others.


We do not collect personal information about you unless you voluntarily provide it. However, you may be required to provide certain personal information to use certain products or services available on the site. These may include: (a) registering for an account; (b) entering a sweepstake or contest; (c) signing up for special offers from selected third parties; (d) sending an email; (e) submitting payment information when purchasing products/services on the site. We will use your information for purposes like communicating with you in relation to services and/or products you have requested. We may also collect additional personal or non-personal information in the future.


Use of Your Personal Information


Know How collects and uses your personal information to operate its website(s) and deliver the services you request.


Know How may also use your personally identifiable information to inform you of other products or services available from Know How and its affiliates.


Sharing Information with Third Parties


Know How does not sell, rent, or lease its customer lists to third parties.


Know How may share data with trusted partners to help perform statistical analysis, send email or postal mail, provide customer support, or arrange for deliveries. All third parties are prohibited from using your personal information except to provide these services to Know How, and they are required to maintain the confidentiality of your information.


Know How may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to legal processes; (b) protect and defend the rights or property of Know How; and/or (c) act under exigent circumstances to protect the personal safety of users of Know How, or the public.


Automatically Collected Information


Information about your computer hardware and software may be automatically collected by Know How. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Know How website.


User Data Deletion


Know How complies with GDPR and follows the Right to be Forgotten/Right to Erasure guidelines. Any user can request to delete their account and data from the platform. This includes information that directly or indirectly identifies a person, such as account information, email address, birth date, IP address, etc. All such data will be permanently deleted from the repository once an account is deleted. Users can request the deletion of their account from their Account Settings section.


Use of Cookies


The Know How website may use "cookies” to personalize your online experience. A cookie is a text file placed on your hard disk by a web page server. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie.


The purpose of cookies is to save you time by telling the web server that you have returned to a specific page. For example, cookies recall your specific information, such as billing or shipping addresses. You have the option to accept or decline cookies through your browser settings. However, choosing to decline cookies may limit the interactive features of the Know How website.


Links


This website contains links to other sites. Know How is not responsible for the content or privacy practices of such sites. We encourage users to be aware when they leave our site and to read the privacy statements of any other sites that collect personally identifiable information.


Security of Your Personal Information


Know How secures your personal information from unauthorized access, use, or disclosure by using methods such as:


SSL Protocol


When personal information (like a credit card number) is transmitted to other websites, it is protected through the use of encryption via SSL protocol.


While we strive to protect your personal information, you acknowledge that there are security and privacy limitations inherent to the internet which are beyond our control, and no data transmission over the internet or wireless network can be 100% secure.


Children Under Thirteen


Know How does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


Disconnecting Your Account from Third-Party Websites


You will be able to connect your Know How account to third-party accounts. By doing so, you acknowledge and agree that you consent to the continuous release of information about you to others (in accordance with your privacy settings on those third-party sites). If you do not want information about you shared in this way, do not use this feature. You can disconnect your account from third-party accounts via your My Account page.


E-mail Communications


From time to time, Know How may contact you via email for announcements, promotions, alerts, confirmations, surveys, and other general communication. If you wish to stop receiving marketing communications from Know How, you may opt-out by clicking "UNSUBSCRIBE” in the email or by sending a request to have your profile removed.


Changes to this Statement


Know How reserves the right to modify this Privacy Policy. We will notify you of significant changes by sending a notice to your primary email address, placing a prominent notice on our site, and/or updating this page. Continued use of the Know How site after modifications will constitute your acceptance of the updated Privacy Policy.


Contact Information


Know How welcomes your questions or comments regarding this Privacy Policy. If you believe that Know How has not adhered to this policy, please contact us at:


Know How Platform

Email Address: admin@know-how.consulting

Telephone Number:

+244 930 474 125

+243 821 556 611